Shipping and Returns
iGolf Shipping and Return Policy
Last Updated: August 2024
Thank you for shopping at iGolf. We appreciate your business and want to make sure you are completely satisfied with your purchase. Please review our Shipping and Return Policy carefully.
1. Shipping Policy
1.1. Order Processing:
- Orders are processed within 1 business days of receiving payment.
1.2. Shipping Methods:
- We offer standard and expedited shipping options. Shipping costs and delivery times will vary based on your location and the shipping method chosen at checkout.
1.3. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's status.
1.4. International Shipping:
- Please note that international shipping may be subject to additional customs duties, taxes, or fees, which are the responsibility of the recipient.
2. Return and Exchange Policy
2.1. Eligibility:
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2.2. Time Frame:
- You have 14 days from the date of delivery to initiate a return or exchange.
2.3. Return Process:
- To initiate a return or exchange, please contact our customer service at customer@igolf.sg with your order number and details about the product you would like to return.
2.4. Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2.5. Exchanges:
- If you need to exchange an item, please contact our customer service. We will provide instructions on returning the original item and processing the exchange.
3. Contact Us
If you have any questions about our Shipping and Return Policy, please contact us at sales@igolf.sg.